Refund Policy

60-Day Money-Back Guarantee

We stand behind every product we make. If you are not completely satisfied, you may return your purchase within 60 days of delivery for a full refund — no complicated questions, just a simple promise kept.

How to Request a Return

Step One: Reach Out

Contact us through our Contact page with your order number and a brief note about why the product was not right for you.

Step Two: We Guide You

Our team will reply with straightforward instructions and a free return shipping label where eligible. You will never pay out of pocket to send something back to us.

Refund Processing

Once we receive and inspect your returned item, we process your refund within 5 to 10 business days. Refunds are issued to your original payment method. Depending on your bank or card provider, the amount may take a few additional days to appear.

Return Shipping

We provide free return shipping labels for all eligible returns. Returning a product should never cost you anything.

Eligible Items

All products may be returned within the 60-day window, provided they are in their original packaging and have been used as directed. We understand you need to try makeup to know if it works — reasonable use is absolutely fine.

Non-Refundable Items

Items that are damaged through misuse, or returned beyond the 60-day period, may not qualify for a refund. If you are unsure about your situation, contact us and we will find a fair solution.

Exchanges

Prefer a different shade or product? Tell us through our Contact page and we will happily help you exchange for the right match.

Questions About Returns

For any return or refund question, visit our Contact page. Our customer service team is here to make it right.